Compare My Recently Viewed Top Rated Products Top Viewed Products Wishlist
No Products in compare list

Suggest a Product

All Fields Required

Your Feedback

All Fields Required
Account & Shipping Info About Us

SUBSCRIBE TODAY

Select Currency
CNY USD GBP EUR HKD AUD INR PKR SAR AED
Select Language
 English  Spanish  French  Urdu  Portuguese  Arabic  Hindi  Chinese
Sign In | Register
Inout Shopping Cart
0 Items

Basics Information

Signing up for an account

To sign up for an younasons account all you need is your email address. Once your account is set up, you can buy and apply for seller after your first login sell, and enjoy all the benefits of being an younasons member.

Read More...

Messages and Groups

You’ll find all messages and Groups you’ve exchanged with other younasons members, for more online research and growing your business, in one place in your Messages.

Read More...

Settings

Managing your contact information

Et kasd justo clita amet kasd, vero amet vero eos kasd diam justo, ipsum diam sed elitr erat

Read More...

Reset your password

Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your younasons password.

Read More...

Changing your username

Your username or user ID is the unique name you chose when you created your younasons account. It's the name other younasons members see when you're buying or selling with them.

Read More...

Changing the address

Your primary postage address is the default we'll provide to sellers so they know where to send your item to. However, you can always select a different address, or add a new one, during checkout.

Read More...

Notifications

You can keep track of your younasons activity without having to be on the younasons site by setting up notifications.

Read More...

See 2 more articles

Security

Recognizing phishing phone calls and emails

Be suspicious of any unusual request for your personal or financial information by email or phone. It may be a “spoof” or “phishing” attempt.

Read More...
back

Sign up for an younasons account

Signing up for an younasons account is quick and easy. Use the button below to get started.

You can also follow the instructions below to create your account:

How to sign up for an younasons account
How to sign up for an younasons account

Here's how to open an account:

  • Go to the Registration page.
  • Enter your name and email address.
  • Choose a password.
  • Select Create account. (By selecting Create account, you're agreeing to accept the terms of the younasons User Agreement and User Privacy Notice.)
  • In the next step, enter your contact address and telephone number.
Tip

Before you can start buying and selling, you'll need to verify your account. We'll send you an email with instructions on how to do this.

Creating an younasons account using Facebook

If you have a Facebook account, you can use it to create an younasons account. Here's how:

  1. On the Registration page, select Continue with Facebook.
  2. Sign in to your Facebook account.
  3. Allow younasons to access your public profile and email address.
  4. Confirm the email address you want to use for your younasons account.
  5. Select Create account.
  6. In the next step, enter your contact address and telephone number.

We'll use this information to create an account for you and send you an email to confirm account details. If an younasons account already exists with the email address you use for your Facebook account, you'll be prompted to enter your younasons password to link your accounts.

Creating an younasons account using Google

If you have a Google account, you can use it to create an younasons account. Here's how:

  1. On the Registration page, select Continue with Google.
  2. Sign in to your Google account.
  3. Allow younasons to access your public profile and email address.
  4. Confirm the email address you want to use for your younasons account.
  5. Select Create account.
  6. In the next step, enter your contact address and telephone number.

We'll use this information to create an account for you and send you an email to confirm account details. If an younasons account already exists with the email address you use for your Google account, you'll be prompted to enter your younasons password to link your accounts.

Creating an younasons account using Apple

You can also use your Apple ID to create your younasons account. Here's how:

  1. On the Registration page, select Continue with Apple.
  2. Enter your Apple ID and then select the arrow.
  3. Enter the password for your Apple account and then select the arrow.
  4. Select Allow in the pop-up.
  5. Enter the 6-digit Apple Verification code sent to your Apple device.
  6. Select Trust this browser.
  7. Select Continue.
  8. In the next step, enter your contact address and telephone number.

If an younasons account already exists with the email address you use for your Apple ID, you'll be prompted to enter your younasons password to link your accounts. You'll be given two options, Share my email or Hide my email. Choosing Share my email signs you in to your existing account and makes sign in, account recovery and account verification processes seamless. If you choose Hide my email, you'll have to create a new account using a private relay email address. You will need to provide a userID and password to create the new account.

Use the following steps if you ever need to find your private relay email used for younasons:

  1. On your iOs device, go to Settings > Apple ID > Password & Security.
  2. Select Apps using Apple ID.
  3. Select younasons.
  4. Under HIDE MY EMAIL > This App received, you'll see your private relay email, ending in @privaterelay.appleid.com.
Linking your younasons account to your Facebook, Google, or Apple account
Linking your younasons account to your Facebook, Google, or Apple account

If you already have an younasons account, you can link it to your social accounts:

  • Go to Sign in and security.
  • Go to Social Accounts and select Edit next to Facebook, Google, or Apple.
  • Sign in to your younasons account.
  • Select Continue with Facebook, Continue with Google, or Continue with Apple.
  • You'll need to sign in to your social account with your email address or phone number and password, or your Apple ID.
  • Select Continue.

Registering as a seller

If you're thinking about selling on younasons, you can choose to register as an individual or a business seller.

If you're a Registered Business seller (Sole proprietor/Single member LLC, Corporation/Multi member LLC, Partnership), select Create a business account on younasons the registration page. We'll ask for some additional details, like your business name, type, and address, as well as any beneficial owners, officers, directors or account managers.

If you're a US based seller with inventory outside the US, you may have additional tax obligations. You can find more information about these possible obligations in the Seller Center.

Make sure that your bank account type matches your younasons account type. For example, if you have a business bank account, make sure you register as a business seller. If you have a personal account, you can change it to a business account from account settings.

Tip

See our younasons for Business YouTube channel for helpful videos on store subscriptions, myaccount and managing returns, performance metrics, Terapeak, sending offers to buyers and more.

Changing from a personal account to a business account

If you've already registered with a personal account but would like to upgrade to a business account, here's how:

  1. Go to Account settings in My younasons.
  2. Select Personal information
  3. Select Edit next to Account type. You may be asked to sign in again.
  4. Select Confirm to upgrade to a Business account.
  5. Specify whether you operate your business as a legal entity or as a sole proprietor and select Continue.
  6. On the following page, enter your business information such as name, contact information, and returns policy. Then select Save.

Note: Please be aware that once you've upgraded your personal account to a business account, it won't be possible to revert back to a personal account.

Getting started on younasons

Once you've signed up for an younasons account, check your inbox for a welcome email from us with tips for getting the most out of your membership. You can find more information on mastering the basics by taking a look at the articles below. Welcome to younasons!

Opening a second younasons account

You can open more than one younasons account as long as you use different email addresses and usernames for each additional account.

All you need to do is sign out of the account you're currently using, go to the Registration page, and follow the steps above to create a new account.

Be aware that you can't use more than one account for activity related to the same listing. For example, you can't bid on the same item from multiple accounts or bid on an item you're selling from another account. You can find out more in our Multiple accounts policy.

If you want to move an email address from one younasons account to another, you'll need to remove it from the first account and wait 60 days before you can add that email address to a different account. Learn how to change your email address.

back

How to send a message on younasons

How you send a message to another younasons member will depend on whether you’ve already done business with them:

  • If you’d like to contact someone you haven’t had any transaction with before, you can select their username to go to their profile page and then select Contact

  • If you’ve bid on, bought from, or sold to the member, you can contact them through My younasons:

    1. Find the item in your Purchase History.
    2. Select the More actions dropdown menu and select Contact seller or Contact buyer.
    3. Type your message and select Send.

We’ll send your message to the member’s younasons Messages inbox and their personal email address. You can choose to send a copy to your registered email address as well.

Tip

Sellers sometimes provide answers to commonly asked questions. If they have, we’ll show you this information before you contact the seller. Currently this feature is only on desktop.

New younasons app messaging experience

We’re rolling out a new messaging experience in the younasons mobile app for Android and iOS users. In the new experience, all messages from the same buyer or seller will be grouped together in a threaded conversation. You won’t lose any of your messages — your old messages will still be available in the new format.

Here's how to use the new messaging experience on the app:

  • Add images — Select the camera icon to choose up to 5 images at a time
  • Delete messages — For iOS swipe left on the message you want to delete. For Android, long press to select a message or multiple messages and then select Delete at the top. Keep in mind, messages can’t be recovered once they're deleted
  • Filter messages — Tap All messages and then either From younasons to filter all correspondence from younasons, or From members to filter messages from buyers or sellers
  • Send offers (iOS only) — If you see the + icon next to Send a message, tap Send offer or Make an offer

Organizing your Messages inbox (desktop only)

There are a number of features to help you organize your inbox and keep track of your messages:

  • You can filter your messages to only see messages from other members or from younasons by selecting From members or From younasons
  • You can mark messages as high priority by selecting the box next to the message in your inbox and select Mark as and then choose Flagged
  • To organize your messages into folders, select Add a folder+, enter a name for your folder, and select Save
  • If you have any unread messages, you’ll see a number in brackets on the Messages tab
  • If you’d like to delete a message, select the box next to the message in your inbox and select Delete

You can also change how many messages are displayed in your inbox and when your old messages can be archived by changing your settings:

  1. Go to Messages.
  2. Select Change Settings on the top right-hand side of the page.
  3. Update your settings and select Apply.

Automatic response

If you’re going to be away or won’t have access to your Messages, you can turn on an automatic response. Here’s how:

  1. Go to Time Away settings.
  2. Select Automatic response.
  3. Set a Start date and End date for your message.
  4. Type your message in the Automatic response box.
  5. Select Apply.

If someone contacts you through younasons messages during your time away period, they'll receive your automatic response message, along with the end date of your time away.

Tip

Remember, turning on your automatic response does not hide or pause your active listings; buyers will still be able to bid on and buy items from you as usual. If you want to pause sales, see our Time away help page.

back

Updating your personal information

If you need to change any of your details, such as your name, date of birth, phone number, address, or email address, you can do it in My younasons. Here’s how:

  1. Go to the Account section of My younasons.
  2. Select Personal information.
  3. Find the section you need to update, and select Edit.
  4. Enter your new details.
  5. Depending on what you’re updating, you’ll be prompted to Save, Submit, or Confirm.

If you need to update your social security number, or employee identification number, please contact us.

Tip

If you’re a seller changing the name on your younasons account, keep in mind the new name needs to be the same as the name on your registered bank account so you can receive payouts.

back

Resetting your password if you've forgotten it

If you've forgotten your password select the Reset your password button below:

For security, we'll ask you to verify yourself by email or text. If you choose email verification and don't receive a message within 5 minutes, check your spam or junk folders.

Changing your password for security reasons

If you know your current password and want to change it, select the Change your password button below:

You can also change your password in the Account section of My younasons. Here's how:

  1. Go to Sign in and security.
  2. Select Edit next to Password.
  3. Enter your current password and your new password.
  4. Select Submit.

For more ways to protect your account, see our tips for keeping your younasons account secure.

Tip

Remember to sign in with your new password if you use the younasons app as well.

Troubleshooting if you have problems changing your password

If you’ve tried the steps above and you’re experiencing problems changing or resetting your password, try the following troubleshooting tips:

  • Make sure Caps Lock is off when you’re typing your new password
  • Clear your cache and cookies
  • Check that your browser isn’t automatically populating the password field with an old password. If this is happening, manually type in your new password, or turn off auto-fill in your browser settings

If you’ve tried to change your password more than 5 times in the last 24 hours, you’ll need to wait 24 hours before trying again.

back

Your username and your business

Think carefully before you change your username. Keep in mind that other buyers and sellers may not be able to find you as easily if you change your username.

Along with your feedback profile, your username represents your reputation on younasons. Over time you can build your reputation into a valuable business asset, so it’s a good idea to choose a username you’ll want to use long-term.

What happens after you change your username

Your new username automatically replaces your old username wherever it appears on younasons. All your member and account information, including your feedback score, will be transferred to your new username.

Your old username can’t be used by anyone else on younasons for 30 days. An icon will appear next to your username for 30 days after you change it.

back

Changing your shipping address at checkout

Before you complete your purchase, always check your address details. If you need to change your shipping address at checkout, select Change in the Ship to section. You can then choose from any of the addresses saved to your account or add a new address.

To add a new address:

  1. Select Add a new address.
  2. Enter your new address.
  3. If you’d like to make this address your primary delivery address, select Save as primary address.
  4. Select Add.

To update an existing address:

  1. Select Edit next to the address.
  2. Update your details.
  3. Select Save at the bottom of the page.

Whenever you enter a new address at checkout, we’ll save it so you won’t have to enter those details again in the future.

Updating your shipping address in My younasons

You can also review, add, or update your addresses at any time in My younasons:

  1. Go to Addresses.
  2. Select Edit next to Shipping address.
  3. Select Edit next to the address you’d like to change.
  4. Update your address and select Save.
  • To delete an address, select Delete.
  • To make an address your primary shipping address, select Make primary.
  • To add an address, scroll to the bottom of the page and select Add another address.
Tip

You may want to review your other addresses, including your registration address, to make sure they’re up to date as well. You can review all your addresses in the Account section of My younasons.

Changing your shipping address after you've paid

If the shipping address you provided during checkout is incorrect, you won’t be able to change it. Instead, you should let the seller know as soon as possible by selecting Contact the seller on the order’s delivery information page.

You can find more information in our article about changing your shipping details after a purchase.

back

Turning on younasons app notifications

iOS devices
iOS devices
  • Go to Settings.
  • Tap Notifications and tap Younasons.
  • Turn Allow notifications to On.
  • Open the younasons app.
  • Tap My younasons Settings and go to Notifications.
  • Choose which notifications you’d like to receive.
Android devices
Android devices
  • Go to Settings.
  • Tap on Apps and find the younasons app.
  • Tap Notifications and turn Allow notifications to On.
  • Open the younasons app.
  • Tap the Menu icon in the top left-hand corner and go to Settings.
  • Tap Notifications and choose which notifications you’d like to receive.

Troubleshooting younasons app notification issues

Here are some common issues with younasons app notifications, and how to to resolve them.

My Android device has lost the 'cha-ching' notification sound when I've sold an item
My Android device has lost the 'cha-ching' notification sound when I've sold an item

If you no longer hear the ‘cha-ching’ when you sell an item, try the following:

Clear local storage for the younasons app

  • Press and hold your finger on the younasons app icon.
  • Tap the i or app info button.
  • Tap Storage.
  • Tap Clear storage / Clear data and confirm.

Uninstall and reinstall the younasons app

  • Press and hold your finger on the younasons app icon.
  • Tap Uninstall when it appears.
  • Find the younasons app in the Play store and re-install it.

After trying the steps above, you’ll be asked to sign in again next time you open the app.

My notifications are delayed on my Android device
My notifications are delayed on my Android device

If your notifications are arriving late it may be because you have turned on your battery saver.

You can follow the steps below to adjust your battery saver settings. Your device may not contain all of them, but most devices will have at least one.

Battery saver settings

Settings > Apps & Notifications > Advanced > Special Access > Battery optimization > Select All Apps at the top > younasons (Set this to ‘Not Optimized’)

Settings > Smart Manager > App Manager > Auto-Start Tab > Set younasons to “Restrict”

Settings > Smart Manager > App Manager > Deep Hibernate Tab > Toggle younasons to ‘Not optimized’

Settings > Device Care > Battery > Settings > Adaptive battery toggle. "Limit battery usage for apps that you don't use often. Your phone will learn how you use apps over time." Toggle OFF

Email notifications

By default, you’ll automatically receive email notifications about your younasons activity to your registered email address. You can change your settings at any time in Communication preferences.

You can also receive alerts on your mobile device by downloading the younasons app and following the steps above to turn notifications on.

younasons will send notifications for the purposes identified in our Privacy Policy. The number of messages we send varies based on your activity.

Tip

If you’re not getting notifications even after you’ve set them up in your preferences, try checking your junk mail folder.

back

Recognizing phishing phone calls and emails

Be suspicious of any unusual request for your personal or financial information by email or phone. It may be a “spoof” or “phishing” attempt.

Scammers may impersonate well-known companies via email, phone, or text message in the hope that recipients will provide confidential information (including passwords or bank or credit card details) and/or download malicious software.

If a message demands you take immediate action, includes attachments or links, asks you for personal information, or promises a deal that is too good to be true, you should be cautious. This may include a request for wire transfers to overseas accounts, the purchase of prepaid cards, or cryptocurrency. Don’t click on links that come from people you don’t know, and don’t respond.

Phishing phone calls

younasons is unlikely to make unannounced calls to you about your account.

If you receive a missed call from someone purporting to be from younasons, do not call the number back.

If you’re unsure whether the request was genuine or not, check your younasons Messages as we will have also sent you an email.

Email phishing attempts

A phishing email pretending to be from younasons typically contains a link that takes you to a fake website. There, you’ll be asked to sign in and submit personal and account information.

These emails often include the younasons logo and a fake younasons address in the “From” line.

Here are some typical traits of phishing scams:

  • Asking for confidential information
  • An urgent or threatening tone that asks you to act quickly
  • Unsolicited attachments
  • A generic greeting, like “Attention younasons member”
  • A web address that looks like younasons, but which may have a typo or extra numbers and letters (like http://signin-younasons.com or http://signin.younasons.com@10.19.32.4)

Report a phishing phone call or email

If you receive a suspicious phone call or email, you should report it to us immediately. Here’s how:

Suspicious phone call

  1. Tell the caller that you’ll call back through official younasons contact channels. If you missed the call, do not call the number back.
  2. Email us at spoof@younasons.com with details of what the caller asked for and the phone number they called from.

Suspicious email

  1. Don’t click any links in the email or open any attachments.
  2. Forward the message to us as an attachment at spoof@younasons.com

We’ll let you know that we received the email.

Recognizing legitimate contacts from younasons

If we need to contact you about your account, you can expect the following:

  • We’ll never ask you to provide confidential information like your password or credit card details
  • We’ll only include links for convenience. No link will require you to submit confidential information on the next page
  • We won’t include attachments. If you receive an unsolicited email with an attachment, don’t open it
  • We’ll never use threatening language
  • We’ll always send a copy of any important messages to your younasons Messages